We're based in Sydney, Australia and use Australia Post for Domestic and International orders. All orders include tracking.

Your package will be processed and shipped out to you within 24 hours after placing your order on weekdays and the next business day on weekends.

AUSTRALIAN ORDERS

Free standard shipping with no minimum spend. The estimated delivery time is between 2-6 business days.

Orders over $200 AUD will receive complimentary free express shipping.

We offer the option of express delivery for a fee of $12 AUD. The estimated delivery time is 1-4 business days.

INTERNATIONAL ORDERS

Free standard shipping with no minimum spend. The estimated delivery time is between 6-10 business days.

We offer the option of express delivery for a fee of $20 AUD. The estimated delivery time for international express parcels is 3-7 business days.

Countries we currently ship to internationally:


Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong, Indonesia, Ireland, Japan, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, United States, Vietnam.

Please note that the exact shipping time will vary depending on your location. Your package will be shipped with tracking.

We do not ship to international PO Boxes and have the right to refuse an order that's located in an unverified international PO Box.

IMPORT TAX

Deliveries outside of Australia may be subject to additional customs duties and service fees. Please check the import tax rates in your country as they are the responsibility of the customer.

US customers - new import tax

We handle all US import fees on your behalf for a worry-free experience. All US import duties are pre paid by our studio so your piece arrives at your door without interruption or extra fees.

The final price you see at the checkout is the total amount you will pay.

Europe

For orders under 150 Euros you will not be charged import duty or VAT.

For orders over 150 Euros you will be charged a rate of approximately 21% on jewellery. Please note this amount is to be payable by the customer and is not included in the final price.

If an item is returned because the buyer has refused to accept the package or has failed to pay the applicable import fees mentioned above, the cost of the product minus both the shipping fees, and a 25% restocking fee, will be refunded.